972-708-5145 After-hours Emergencies Only
P.O. Box 660054
Dallas, TX 75266-0054
4004 Main St.
Steven L. Santos
Monday - Friday
7:30 am - 5:00 pm
Customers can discontinue utility service by filling out a Disconnection Form
. You may also come to the Utility Office
to fill out the form in person:
4004 Main Street
Rowlett, TX 75088
Completing the Disconnection
When your completed form is received, the meter will be read, and a final bill will be generated. The deposit, if any, will be applied to the final billing. If the deposit exceeds the final bill, a refund will be mailed to the forwarding address separate from the final bill.
If you have questions or need more information, contact us at 972-412-6105 or by email