Customers can discontinue utility service by filling out a Disconnection Form. You may also come to the Utility Office to fill out the form in person:

4004 Main Street 
Rowlett, TX 75088

Completing the Disconnection
When your completed form is received, the meter will be read, and a final bill will be generated. The deposit, if any, will be applied to the final billing. If the deposit exceeds the final bill, a refund will be mailed to the forwarding address separate from the final bill.

If you have questions or need more information, contact us at 972-412-6105 or by email.