Director of Public Works/Development
3901 Main St.
972-708-5145 After Hours Water or Sewer Emergencies
Monday - Friday
8:00 am - 5:00 pm
The Public Works/Development Department provides many of the basic services that affect the daily lives of everyone who lives and works in Rowlett.
Our primary responsibility is the operation and maintenance of the City of Rowlett’s infrastructure. Our Public Works employees are highly trained and are committed to providing outstanding customer care.
Our department is composed of eight separate divisions, including:
If you have a question regarding your utility bill, please contact the Utility Billing and Collections
at 972-412-6105 during business hours. You may also pay your utility bill online
. To report a pothole in a street or alley or a streetlight outage, please contact the Action Center
We hope that the information contained on our web site answers many of the questions you may have about our operations and that you will find it easy to contact us
any time you need assistance with a public works issue.