Community Services Officer
4401 Rowlett Rd.
Monday - Friday
8:00 am - 5:00 pm
Officer Chad Caldwell is the department's Community Services Officer who is active in numerous crime prevention programs to promote greater safety for our citizens. You may contact him
at 972-412-6242. Browse the information provided here to learn more about keeping your home and City safe.
The following programs are are available to members of our community:
Online Crime Maps
The Rowlett Police Department has partnered with CrimeReports
to provide citizens with a geographical view of police-related activity in the City. This map
notes the locations of recent incidents reported to the Rowlett Police Department. This information is made available to residents, businesses and crime watch groups to help them stay alert to crime trends in their area.
For more information on programs available, contact Officer Caldwell
Youth Tours of the Rowlett Police Department
The Rowlett Police Department officers building tours to youth groups (Boy Scouts, Girl Scouts, etc.) as a community service. Due to a high volume of these requests spanning multiple days of the week, the following changes have been made:
Police Department tours will be offered on the first and third Tuesday of each month, from 5pm until 8pm. Tours usually last 1 hour, which means there will be a total of three tours each scheduled day for a total of 6 tours per month.
Please be aware that you MUST schedule these visits, as there will not be an officer on site for the sole purpose of conducting tours. If you wish to have your YOUTH GROUP tour the police department, contact Community Services Officer Chad Caldwell at or 972-412-6242.